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Kindly select the VenkaSure Product for which you need technical assistance. VenkaSure does not only score with excellent products and security solutions but also with a good technical support team. Our clients can directly contact the VenkaSure support team and they will find assistance in words.

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Submit a suspicious file

If you have a suspicious file that isn’t detected by VenkaSure Antivirus, you can send it to our team for further investigation by uploading it here.


Frequently Asked Questions provide answers to the most general queries and technical queries related to VenkaSure Total Security + and Mobile Total Security +.


General Queries

Technical Queries

Technical Queries For Mobile

Virus is a malicious piece of software or code, which is written intentionally for the destruction of data or malfunctioning on computers. It doesn't have its own entity.
Worm is a set of programs that is able to spread itself to other computers. Worms unlike viruses don't patch themselves to the executable files. They work independently.
A co-ordinate group of malware instances controlled by criminals. It’s a network of bots.
Trojans enter from Executable Files , Browser , Instant Messenger , Media Player , Insecure Websites and Social Media Websites etc. It does malicious activity without the user's knowledge.
Rootkit refers to maliciously modified set of administrative tools that grants administrator access to the intruder thus giving them full control of the system.
VenkaSure Trial Software can be used for 30 days from the installation date.
You can use more antivirus. This way technical issue may arise as such modules are not designed with keeping such things in mind. Technical issues may cause your system to freeze repeatedly which may lead to data loss or unstable system etc.
VenkaSure is Antivirus software acts as a solitary, unified, fast scan engine, providing Best protection without slowing down processes. You may install the VenkaSure Software only on system running the following operating systems-
  • Windows XP (32-bit & 64-bit),
  • Windows Vista (32-bit & 64-bit),
  • Windows 7 (32-bit & 64-bit),
  • Windows 8, 8.1 (32-bit & 64-bit),
  • Windows 10 ( 32-bit & 64-bit ),
  • Windows Server 2008 R2.
VenkaSure software's and User Manual's can be available on
Submit a suspicious virus zip file to Submit compress file in zip / rar format for safety reason .
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